Phone
To request, change or cancel a visit, and for any questions about the service.
+34 611 673 280Support
We are here to help
Choose the channel that suits you best. To request a doctor, the fastest way is to call.
Channels
How to contact us
Email
For invoices, reports, data protection and non-urgent enquiries. We reply on working days.
info@saludenruta.esRequest form
Leave us your details and we will call you to assess the case and confirm the visit.
Go to the form
Is it a life-threatening emergency?
We do not handle life-threatening emergencies. For chest pain, severe difficulty breathing, loss of consciousness, signs of a stroke or heavy bleeding, call 112.
Who to contact
Depending on what you need
Patients and families
Requesting or changing a visit, questions about treatment or the report, and invoices for private patients.
Insurers and intermediaries
Submitting visit requests, portal access, authorised reports and periodic invoicing.
Complaints
If you are not satisfied with the care you received, use the complaints form and we will look into it.
Would you rather speak to someone?
We are on the phone every day, 7:00 am to midnight.
Is it a life-threatening emergency?
We do not handle life-threatening emergencies. For chest pain, severe difficulty breathing, loss of consciousness, signs of a stroke or heavy bleeding, call 112.