General practice at home
For fever, aches and pains, infections, feeling unwell or managing a chronic condition. A registered doctor sees you at home, with time to spare and no waiting rooms.
We do not handle life-threatening emergencies: call 112.
What it involves
The doctor comes with the necessary examination equipment, listens to what is wrong, examines you and explains what you have and what to do. If needed, they issue a prescription or a report, and if your case requires tests or a specialist, they refer you with all the information.
Have private health insurance? We work with insurers and intermediaries: ask during the call whether your policy covers the visit.
Step by step
No waiting rooms, no travelling: it all starts with a phone call.
Call us or fill in the form with your name, phone number and postcode. You can request it for yourself or for a family member.
A healthcare professional calls you, asks about the symptoms and confirms that a home visit is the right option. If it isn't, we will tell you.
They examine you, answer your questions and leave you the diagnosis, the treatment and, where appropriate, a prescription in writing.
Frequently asked questions
A physical examination, vital signs, diagnosis, advice and, if necessary, a prescription and a report. If your case needs follow-up, we will suggest another visit.
Yes. You can request it for anyone: we just need their details, the address and a contact phone number for the initial assessment.
No. We see anyone, whether or not they have private insurance. If you have a policy with an insurer we work with, we will confirm this during the call.
All districts of Madrid city and the towns across the Madrid region. If you are unsure about your address, give us your postcode and we will confirm.
Call us and we will tell you what time the doctor can be at your home.
We do not handle life-threatening emergencies. For chest pain, severe difficulty breathing, loss of consciousness, signs of a stroke or heavy bleeding, call 112.
Fast medical care at home for acute conditions that do not put your life at risk: high fever, severe pain, minor falls.
Paediatric consultations at home for babies, children and teenagers: fever, infections, check-ups and questions about growth.
Blood pressure, heart rhythm and risk factor checks at home, with follow-up for patients with a history of heart problems.
Wound care, injections, vital signs and blood glucose checks, removal of stitches and catheters: nursing care without leaving home.
A comprehensive assessment of older people in their own home: chronic conditions, falls, medication and support for the family.
